These Terms form a binding agreement between you and InmateLink LLC and govern your access to InmateLink websites, accounts, directories, communications, private tools, and related services.
Effective and last updated: August 24, 2026.
These Terms contain an individual arbitration agreement and class-action waiver. Please read Section 17 carefully.
“InmateLink,” “we,” “us,” and “our” mean InmateLink LLC, a Nevada limited liability company. “Service” means our websites, directories, accounts, provider tools, private family workspace features, communications, and related products. Additional posted terms apply to particular features and are incorporated into these Terms, including the Provider Terms, Acceptable Use Policy, and Privacy Policy.
You must follow the Acceptable Use Policy. Among other restrictions, you may not use the Service to harass, stalk, dox, exploit, impersonate, defraud, scrape without permission, bypass access controls, obtain unlawful records, interfere with the Service, or make eligibility decisions about employment, housing, credit, insurance, or similar purposes.
The Service is provided “as is” and “as available.” To the fullest extent permitted by law, InmateLink LLC disclaims all express and implied warranties, including merchantability, fitness for a particular purpose, title, noninfringement, accuracy, availability, security, and uninterrupted operation.
We do not warrant that information, search results, sources, maps, providers, courts, facilities, messages, files, alerts, or tools will be complete, current, available, error-free, secure, or suitable for your needs. Some jurisdictions do not allow certain warranty exclusions, so some of these exclusions may not apply to you.
To the fullest extent permitted by law, InmateLink LLC and its members, managers, employees, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits, data, goodwill, or opportunities; or decisions, payments, travel, detention, release, deadlines, or outcomes based on the Service.
To the fullest extent permitted by law, our total liability for all claims relating to the Service will not exceed the greater of $100 or the amount you paid InmateLink for the affected Service during the 12 months before the event giving rise to the claim. These limits do not apply where prohibited by law.
To the fullest extent permitted by law, you will defend, indemnify, and hold harmless InmateLink LLC and its members, managers, employees, contractors, and service providers from claims, losses, liabilities, damages, judgments, penalties, costs, and reasonable attorneys’ fees arising from your content, your business or professional services, your violation of law or these Terms, your misuse of the Service, or your infringement of another person's rights. This obligation does not apply to the extent a claim was caused by InmateLink's own unlawful conduct.
You and InmateLink agree that disputes will be resolved individually, not in a class, collective, consolidated, or representative action.
Before filing a claim, the claimant must send a written notice describing the dispute and requested relief to support@inmatelink.com with “Legal dispute” in the subject line and allow 30 days for informal resolution. If unresolved, either party may elect binding individual arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules. The Federal Arbitration Act governs this agreement.
Either party may bring an eligible individual claim in small-claims court. Either party may seek court relief for intellectual-property misuse, unauthorized system access, or immediate injunctive relief. You may opt out of this arbitration agreement within 30 days after first accepting these Terms by emailing support@inmatelink.com with your name, account email, and a clear statement that you opt out of arbitration. The arbitrator, not a court, decides disputes about the interpretation or enforceability of this arbitration agreement, except a court decides the enforceability of the class waiver.
Nevada law governs these Terms, without regard to conflict-of-law rules, except where federal law controls. Claims that are not subject to arbitration must be brought exclusively in the state or federal courts located in Clark County, Nevada, and each party consents to those courts, except where applicable consumer law requires otherwise.