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Directory Policy

This policy explains how InmateLink builds useful starting-point directories while preserving source, correction, identity, advertising, and verification boundaries.

Effective and last updated: August 24, 2026.

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1

Where records come from

  • We may create basic organization, provider, facility, court, agency, and service records from official agencies, regulators, first-party websites, public records, provider submissions, and other lawful public sources.
  • A record may include only the verified basics needed to help a user identify and contact an organization, such as name, category, city, state, phone, website, map destination, and source date.
  • Third-party directories and rating platforms may be used for discovery or an attributed outbound reference; they are not treated as proof of every business fact.
2

What a listing means

  • A listing is informational and does not mean the provider has claimed, paid for, approved, or endorsed it, or that InmateLink endorses the provider.
  • InmateLink does not guarantee availability, licensing, eligibility, price, quality, outcome, response time, geographic coverage, or continued operation.
  • Users should verify important details directly with the provider and, where relevant, the official regulator, court, facility, or agency before acting or paying.
3

Claims, corrections, and removal requests

  • An authorized representative may request to claim or update a listing. We may require identity, authority, domain, license, official-source, or other supporting evidence.
  • A claim does not automatically publish requested changes. We may compare submissions against sources, preserve correction history, reject unsupported claims, and require additional evidence.
  • We evaluate correction and removal requests based on accuracy, law, safety, public interest, source status, and our rights. A provider cannot purchase removal of truthful public-source information or unfavorable editorial treatment.
4

Ranking and sponsored placement

  • Search order may consider relevance, location, category, completeness, source quality, freshness, user-selected filters, technical performance, and other quality signals.
  • Payment does not buy a favorable rating or the removal of truthful information. Any paid placement must be clearly labeled as sponsored or advertising and kept distinct from organic ranking.
  • We may suppress duplicates, unsafe records, identity conflicts, prohibited content, unverifiable claims, stale records, or listings that fail publication controls.
5

Logos, maps, links, and third-party content

  • Names and logos may be displayed for identification and may remain owned by their respective owners. Inclusion does not imply affiliation.
  • Maps, directions, phone links, websites, reviews, and ratings may be provided by third parties and can change. Their terms and privacy policies apply when opened.
  • We may disable links, images, or data that are broken, unsafe, disputed, misleading, unlawfully submitted, or outside an approved source boundary.

Important boundaries

  • InmateLink is an independent information and services platform.
  • InmateLink is not a government agency.
  • Directory information should be verified with the provider, facility, court, or official agency.
  • InmateLink does not provide legal advice.
  • Sponsored placements are ads, not endorsements.
  • Marketplace listings require review before final public approval.
  • Users and vendors can request corrections or listing updates.

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