InmateLink trust center

Provider Terms

These additional terms apply when a business, organization, or professional claims, creates, updates, advertises, or manages an InmateLink listing or provider workspace.

Effective and last updated: August 28, 2026. These terms supplement the Terms of Use.

Open provider onboarding Review Terms of Use

1. Authority and eligibility

You are at least 18 and have authority to act for and bind the provider associated with the account or listing.
You will use the provider workspace only for legitimate business activity and will promptly remove access for anyone no longer authorized.
The provider is lawfully organized where required and will maintain every license, registration, bond, insurance, disclosure, advertising approval, and professional authorization required for its category and locations.

2. Public-source and unclaimed listings

InmateLink may create or maintain an unclaimed listing from official, regulator, first-party business, and other lawful public sources.
Claiming a listing grants management access; it does not transfer ownership of InmateLink's page, source record, correction history, or independent editorial fields.
A provider may request factual correction and may request removal where law or our published criteria require it. Closing an account does not necessarily require removal of a truthful public-source listing.

3. Accuracy and evidence

All submitted names, addresses, service areas, phone numbers, websites, hours, pricing, licenses, credentials, services, logos, photos, and claims must be accurate, current, non-misleading, and supported.
You authorize InmateLink to contact official sources and review public evidence to verify a submission. We may omit, label, reject, or remove unsupported or conflicting fields.
You must promptly update material changes. A review or badge applies only to the exact fields, evidence, scope, and date described; it is not a general endorsement.

4. Provider content license

You retain ownership of provider content you submit and grant InmateLink a nonexclusive, worldwide, royalty-free license to host, reproduce, resize, format, display, distribute, and promote it in connection with the listing and Service.
You represent that you own or have permission to use every submitted logo, image, mark, description, testimonial, and document.
Private credential or review evidence will not be made public unless you direct us or the feature clearly identifies it as public, but it may be reviewed by authorized personnel and service providers.

5. Reviews, ratings, and fair treatment

You may not review yourself or a competitor, buy or fabricate reviews, condition an incentive on positive sentiment, review-gate, intimidate a reviewer, or suppress lawful negative feedback.
Payment does not change review moderation, source truth, verification findings, or a third-party rating.
A third-party rating, logo, or review may be displayed only with required permission, attribution, and freshness. You may not submit scraped third-party review content as your own.

6. Advertising and sponsored placement

Provider advertising is also governed by the Advertising Policy.
The $100 Combined Early Adopter Launch Package is a one-time payment for each selected and available state-, county-, or city-directory market through December 31, 2026. Each approved market includes one banner placement and one sponsored first search result on the selected page. It does not auto-renew, and advertisers may purchase multiple markets.
Every advertiser, destination, claim, and creative is reviewed before publication. If InmateLink cannot approve the order or a selected market is unavailable, neither placement will run and its payment will be refunded.
Early Adopter ads are direct contextual placements selected from an approved public state, county, or city and directory context, not from a person's private activity, case, custody, crisis, treatment, recovery, or health data.
Where reporting is available, counted impressions and outbound clicks are operational estimates and may exclude duplicate, invalid, automated, or suspicious activity. Purchasing a product does not guarantee publication, rank, impressions, clicks, calls, inquiries, clients, revenue, or any outcome.
You may not generate invalid traffic, misrepresent a promotion, bid on restricted identity terms unlawfully, or add an undisclosed tracking pixel or behavioral audience tool to submitted creative.

7. Contacts and communications

Use inquiries only for the purpose the person requested. Do not sell contact details or add a person to marketing without the consent required by law.
Commercial email and text activity must use truthful sender information, required disclosures, a valid address, documented consent where required, and functioning opt-outs.
You are solely responsible for your advice, intake, engagement, price, contract, service, regulatory obligations, and communications with a user.

8. Fees, renewal, refunds, and termination

The Combined Early Adopter Launch Package is $100 per selected market for its banner and sponsored first-result placements, continues only through December 31, 2026, and does not auto-renew. Any later monthly, annual, or lifetime plan will require a separate affirmative purchase.
If InmateLink rejects an order during pre-publication review or cannot make a paid selected market available, the affected placement will not run and its payment will be refunded. A refund is not promised for an ad removed after publication because the advertiser supplied false information, lost required authorization, violated policy, or caused legal or safety risk.
Other order-specific price, term, renewal, cancellation, and refund disclosures control the purchased service. InmateLink may withhold or end service for nonpayment, policy violations, legal risk, source conflicts, or safety concerns.
No fee buys a favorable rating, verified status, false claim, review removal, guaranteed traffic, or control of organic source information.
Sections concerning provider content, responsibility, indemnity, disclaimers, limits, and disputes survive termination.

9. Provider responsibility and indemnity

You remain solely responsible for the provider's services and legal compliance. To the fullest extent permitted by law, you will defend, indemnify, and hold harmless InmateLink LLC from claims arising from the provider, its content, services, licensing, advertising, communications, contracts, staff, or violation of these terms. The disclaimers, liability limits, arbitration, Nevada law, and venue provisions in the Terms of Use apply.

10. Contact and corrections

Use Request a correction for factual listing issues or the Support Center for provider, advertising, sponsorship, or terms help. Do not send credentials or identity documents through ordinary email unless instructed through an approved secure workflow.