InmateLink trust center
Advertising and Sponsored Content Policy
Advertising can fund useful public information, but payment must never be confused with verification, editorial judgment, official status, or a guaranteed outcome.
Effective and last updated: August 24, 2026.
1
Clear labeling
- Paid placement will be labeled Ad, Advertisement, or Sponsored in a way users can see and understand near the content.
- A sponsor may not be presented as selected by a court, facility, regulator, government agency, or independent ranking unless that exact claim is true and documented.
- Sponsored placement does not alter source records, correction decisions, review moderation, or verification status.
2
Truthful and supportable claims
- Advertisers must substantiate objective claims before publication, including licensing, pricing, availability, response time, success, security, encryption, rankings, experience, reach, and testimonials.
- Ads may not guarantee release, case outcomes, placement, leads, income, safety, confidentiality, or government access.
- Material conditions, fees, limitations, and advertiser relationships must be clear and close to the claim.
3
Ratings, reviews, and testimonials
- No fake, AI-fabricated, purchased, sentiment-conditioned, insider, or undisclosed incentivized review or testimonial.
- Third-party names, logos, ratings, and review data require permission, accurate attribution, and a current source date. Public visibility is not permission to copy them.
- A provider may not pay to suppress negative reviews or influence an InmateLink or third-party rating.
4
Privacy-safe advertising
- We do not use private workspace, message, file, case, custody, crisis, treatment, medication, recovery, or consumer health data for cross-context behavioral advertising.
- Contextual ads may be selected from the public page, directory category, or search context. Sensitive queries must not be disclosed to an advertiser as user-level profiles.
- Advertising pixels or audiences may not be placed on sensitive private workflows without a separately reviewed legal, consent, security, and privacy release.
5
Prohibited advertising
- Illegal services; deceptive bail or legal claims; exploitation; discrimination; weapons or contraband; evasion of court or facility rules; unlawful records access; impersonation; malware; and predatory or abusive financial practices are prohibited.
- Ads aimed at exploiting a person's detention, crisis, disability, addiction, financial distress, or lack of legal knowledge are prohibited.
- InmateLink may reject or remove advertising for legal, source, safety, quality, user-experience, or policy reasons.
6
No outcome promise
Advertising, featured status, or a provider plan does not guarantee publication, rank, impressions, clicks, calls, leads, clients, revenue, or any result. Advertisers remain responsible for their services, legal obligations, contracts, and claims.