Question 1

What is Emergency Link and how does it work?

Accepted Answer

Emergency Link is InmateLink's real-time alert system that notifies you instantly when your loved one's status changes. Whether they're released, transferred, or have court updates, you'll receive immediate notifications via text or email. This service ensures you never miss critical information about your loved one's situation.

Question 2

How do I set up Emergency Link alerts for an inmate?

Accepted Answer

Setting up Emergency Link is simple and takes just minutes. First, search for your loved one using our Inmate Search tool. Once you find them, click 'Set Up Alerts' on their profile. Choose your notification preferences (text, email, or both), and you'll start receiving real-time updates immediately.

Question 3

What types of alerts will I receive through Emergency Link?

Accepted Answer

Emergency Link provides comprehensive notifications including: Release notifications (immediate alerts when your loved one is released), Transfer alerts (when they're moved to another facility), Court date updates and changes, Bail amount changes, Custody status modifications, and Booking updates for new arrests.

Question 4

Is Emergency Link available for all inmates nationwide?

Accepted Answer

Yes, Emergency Link works with our nationwide database covering federal, state, and local facilities across all 50 states. Whether your loved one is in Clark County Jail, a federal prison, or any other correctional facility, you can set up alerts and receive real-time updates.

Question 5

How quickly will I receive release notifications?

Accepted Answer

Emergency Link provides near-instant release notifications, often within 15-30 minutes of the actual release. Our system monitors correctional databases continuously, ensuring you're among the first to know when your loved one is released. This gives you time to prepare for pickup or coordinate transportation.

Question 6

Will I be notified if an inmate is transferred to another facility?

Accepted Answer

Transfer notifications are one of our most important alert types. You'll receive immediate updates when your loved one is moved to a different facility, including the new location details. This ensures you always know where they are and can update your visitation plans accordingly.

Question 7

Do I get alerts for court date changes or new court dates?

Accepted Answer

Yes, Emergency Link includes comprehensive court date notifications. You'll receive alerts when new court dates are scheduled, existing dates are changed, or when court outcomes are updated. This helps you stay informed about legal proceedings and plan accordingly.

Question 8

Can I receive alerts for bail amount changes?

Accepted Answer

Emergency Link monitors bail information and will notify you when bail amounts are set, modified, or when bail status changes. This is crucial information for families considering bail bond services or planning for release.

Question 9

How will I receive Emergency Link notifications?

Accepted Answer

Emergency Link offers multiple notification methods to ensure you never miss important updates. You can choose to receive alerts via text message (SMS), email, or both. Text messages provide the fastest delivery, while emails include more detailed information about the status change.

Question 10

Can I set up alerts for multiple inmates at once?

Accepted Answer

Yes! Emergency Link allows you to monitor multiple inmates simultaneously. This is perfect for families with multiple loved ones in the system or for those supporting friends and family members. Each person gets their own alert settings and notifications.

Question 11

Can I customize which types of alerts I receive?

Accepted Answer

Emergency Link gives you complete control over your notifications. You can choose to receive all alerts or select specific types like releases only, transfers only, or court updates only. This customization ensures you get the information that matters most to you.

Question 12

How reliable are Emergency Link notifications?

Accepted Answer

Emergency Link is built on robust infrastructure with 99.9% uptime reliability. Our system monitors correctional databases 24/7 and uses multiple data sources to ensure accuracy. We also have backup notification systems to guarantee message delivery even during high-traffic periods.

Question 13

What happens if I miss an Emergency Link notification?

Accepted Answer

If you miss a notification, don't worry! Emergency Link maintains a complete history of all alerts sent to your account. You can log in anytime to view past notifications, and we also send follow-up notifications for critical updates like releases to ensure you don't miss important information.

Question 14

Does Emergency Link work for juvenile facilities?

Accepted Answer

Due to privacy laws, Emergency Link typically doesn't cover juvenile facilities as their information is not publicly accessible. However, for adult inmates (18+) in any correctional facility nationwide, Emergency Link provides comprehensive monitoring and alerts.

Question 15

Is my personal information secure with Emergency Link?

Accepted Answer

Yes, Emergency Link uses bank-level security to protect your personal information. All data is encrypted, and we never share your contact information or alert preferences with anyone. Your privacy and security are our top priorities.

Question 16

Will the inmate know I've set up Emergency Link alerts?

Accepted Answer

No, inmates are not notified when you set up Emergency Link alerts. Your monitoring activity is completely private and confidential. The alerts are sent only to you and don't affect the inmate's record or status in any way.

Question 17

How much does Emergency Link cost?

Accepted Answer

Emergency Link offers flexible pricing to fit every budget. Basic release notifications start at just $9.99/month, while comprehensive alert packages (including transfers, court dates, and bail updates) are available for $19.99/month. We also offer family plans for monitoring multiple inmates.

Question 18

Is there a free trial for Emergency Link?

Accepted Answer

Yes! Emergency Link offers a 7-day free trial so you can experience the peace of mind that comes with real-time notifications. During the trial, you'll receive all alert types and can test the system with full functionality before committing to a paid plan.

Question 19

Can I cancel Emergency Link anytime?

Accepted Answer

Emergency Link subscriptions can be canceled anytime with no penalties or fees. If you cancel, you'll continue to receive alerts through the end of your current billing period. You can also pause your subscription temporarily if needed.

Question 20

What if I'm not receiving Emergency Link notifications?

Accepted Answer

If you're not receiving notifications, first check your spam/junk folder for emails and ensure your phone can receive text messages. Verify your contact information is correct in your account settings. If issues persist, our support team can help troubleshoot and ensure proper delivery.

Question 21

Can I change my notification preferences after setting up alerts?

Accepted Answer

Yes! You can modify your Emergency Link preferences anytime through your account dashboard. Change your phone number, email address, notification types, or timing preferences whenever needed. Changes take effect immediately.

Find, Communicate & Visit

Bail & Financial

Legal Help

Support & Community

Mail & Entertainment

Companies

Services

Emergency Link Alerts FAQ

Stay Connected with Real-Time Emergency Link Notifications

Getting Started