Family FAQ
Communication rules vary by facility, vendor, and custody status. Open the official source before sending messages, mail, or money.
Usually calls are placed through facility-approved systems. Check the official facility page for vendor, account, and call-rule details.
Yes. Address format, photos, books, cards, and envelope rules can differ by facility and may change without notice.
No. InmateLink does not manage phone, messaging, or mail vendor accounts.
Confirm the facility, approved vendor, account identifier, fees, refund terms, and whether calls are allowed for the person you are trying to reach.
Check the vendor status and facility rules. Delivery can depend on screening, custody status, account setup, and facility operations.